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A great place to buy gifts if you're looking for non-tourist trap, actually made-in-Hawaii items. Much of what was in the store was far above my price range, but they also had plenty of items that were more reasonably priced. The staff was polite and friendly, answering our questions
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Furniture aside, Martin & Macarthur has some of the best customer service I've ever experienced. They are extremely thorough and go out of their way to make the customer happy. And I was even more impressed that I spoke with the same person the entire time!
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If I could give more than 5 stars I would! We had an absolutely stellar experience from start to finish with this company - from the very first email inquiry that was responded to immediately, to the design process for our dining room table, the friendless and professionalism of everyone on staff whom we worked closely with, and everything in between!
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This is a great shop. They have all sorts of fabulous Hawaiian gifts and locally made art, jewelry and other souvenirs. The gifts here are upscale yet in many cases affordable. I couldn't resist leaving without purchasing a cute necklace first. Definitely stop in here and check it out...the service is friendly and nice too!
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Absolutely love shopping here! The furniture is beautiful, unique and great quality. We just received the side table we ordered for our patio and love it so much. It really elevates our patio space.
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My custom Koa furniture arrived one week early. Was packaged so well for protection through delivery. High quality, definitely exceeded our expectations. The store's staff were very easy to work with throughout the entire ordering process. Couldn't have asked for a better experience.
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I went here today with a friend who was looking at watches. J gave incredible service from start to finish. He answered questions on the phone, helped us feel comfortable trying on each of the beautiful watches we wanted to see on our wrists and in the end I was able to find a beautiful print from Heather Brown that J was kind enough to wrap nicely for me to take home.
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For some reason, I've always felt intimidated to go inside of Martin & MacArthur because it seemed like it would be out of my price range. However, last week I was pleasantly surprised with this store.
Yes, there are things here that are pretty pricey. However, there are also items that are less than $100 like their koa bracelets ($75). The great thing about this place is that they sell well-made, quality products that are absolutely beautiful. I have a few weddings this summer, and I know that I'll probably be coming here for gifts.
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We love shopping here.
I bought my husband a Koa Wood watch from here. We also bought Koa wood wedding bands recently and a beautiful Koa wood picture frame. It's a great place to purchase a little of Hawaii to bring home. Things that mean something and have purpose. Not to mention, things that get others attention. My husband gets lots of compliments on his watch! Staff is always nice. They truly give a little Aloha spirit.
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Went into the store expecting to see items geared toward the Maui tourist, and was pleasantly surprised to find high quality, island-made goods. We ended up buying our wedding rings here. (The sales associate) is awesome and was very patient as we decided on a style. They are highly recommended.
